Shipping Information
SHIPPING RATES
90degreebyreflex.com currently ships only to eligible addresses within the United States. International shipping is not currently available.
Standard shipping is $7 for orders of $100.00 or less and free for orders over $100.00.
PROCESSING AND DELIVERY
Orders are generally processed within 2 to 5 business days.
After processing, standard transit typically takes an additional 2 to 4 business days.
Orders are processed and shipped on business days, Monday through Friday, excluding holidays. Orders placed on weekends or holidays begin processing on the next business day.
Processing and transit are separate time periods.
ORDER CANCELLATIONS
If you need to request a cancellation, contact Customer Service within one hour of placing your order.
Cancellation requests are not guaranteed. Once an order has entered processing or has shipped, we may no longer be able to cancel it.
Orders placed after 5:00 PM ET on Friday, over the weekend, or on holidays cannot be guaranteed to be cancelled, even when the request is made within one hour of placing the order.
ITEM AVAILABILITY
Occasionally, an item may become unavailable after an order is placed.
If an item cannot be fulfilled, Reflex may cancel the affected item and refund the amount paid for that item, including any directly attributable tax. Any remaining fulfillable items in the order may still ship.
LOST OR STOLEN PACKAGES
If tracking indicates a delivery problem or you believe your package has been lost or stolen, please contact Customer Service.
We will review the circumstances and, when appropriate, investigate with the carrier. Depending on the results of that review, Reflex may offer a replacement, refund, or other resolution at its discretion.
Customer Service: 888-373-7485
Email: customerservice@90degreebyreflex.com
Hours: 9:30 AM to 5:00 PM ET, Monday through Friday, excluding holidays.