If the above conditions are not met, a refund will not be issued for that item. 90 Degree by Reflex is not responsible to ship the used and altered garment back.
Please include a copy of the invoice / packing slip inside the return package for faster processing.
Please note: By law, we cannot accept returns or exchanges for all underwear unless such underwear is in it's sealed unopened original package.
We do not accept returns/exchanges for mystery packs. All Mystery Packs are final sale.
Please visit our returns link: 90 Degree by Reflex and select "received defective product" as a reason for return.
Please note: Pilling is not a defect and will not be accepted for Damage/Defective Returns. For more info on this topic please visit our FAQ Page.
Our manufactured products may vary in logo placement, fabric content, seaming, and exact color. Images on our website are an approximation of the product. We cannot control if colors or shades on our products are different from actual product due to varying screen resolutions. These issues do not constitute as a defective item and will not be an accepted for Damage/Defective Returns. We do our best to update images accordingly, but inventory can vary from shipment to shipment. If you have any concerns or specifics, please reach out prior to purchase.
If you purchased your Yogalicious or 90 Degree by Reflex product(s) from a third party retailer, all returns and exchanges must be conducted through the original place of purchase. This includes any defective item.
If you need more information on the topic, please visit your merchant’s return policy.